Frequently Asked Questions
Ordering, Pre-Order & Shipping
What’s the price?
FORMA comes in two bundles:
- Forma Trench only: $399 retail | $279 Super Early Bird
- Full Kit (Trench + Hood + Extension + Vest): $699 retail | $499 Super Early Bird
Launch pricing is limited — so early support = big savings.
If I ordered different items, will I receive multiple packages?
- If you ordered one Forma and its accessories, everything will be shipped together in one package.
- If you ordered multiple Formas, you will receive one shipment per Forma.
What is a pre order?
At CIRAGE, we produce on demand. Your coat is made especially for you once your order is placed.
Depending on which production batch you fall into, the waiting time is typically around three months. You can see the estimated delivery window based on the current batch under each product's pre-order button.
How do I know my shipping batch?
Your shipping batch and expected delivery time are communicated in your confirmation email once you place your order. Feel free to ask in case of doubt!
When can I expect my pre-order?
Delivery timing depends on your assigned production batch and destination. Estimated delivery windows are communicated under pre-order buttons, in your confirmation email, and via email updates.
How will I receive my tracking information?
Your tracking number will be sent automatically via email as soon as your shipping label is generated.
Note: If you are from the USA, your order will first travel from France by sea freight (2–3 weeks). During this period, your tracking number will appear inactive until the parcel reaches the last-mile carrier.
Where do you ship the Forma from?
If you are from the USA, your order is shipped locally from the USA after a sea freight transit.
Any other Country is shipped from France.
How will you ship my Forma?
All orders are prepared for shipment in France.
- Orders for the USA are shipped by sea freight to our local partner in New-Jersey, then dispatched for local deliveries. The full transit may take up to 5 weeks.
- Orders for any other country are prepared and shipped directly from France. Transit time may vary depending on the destination country.
Will there be delivery taxes to pay?
For USA customers:
Due to recent changes in U.S. import regulations, all shipments from France to the USA are now subject to import duties and delivery taxes.
As a gesture of appreciation for our very first campaign, Cirage Paris covered all duties and taxes for the first shipment batch.
This may change for future shipments, though we hope global shipping conditions improve soon.
For EU customers:
For all EU countries except Switzerland and Norway, no import duties or delivery taxes apply upon delivery.
For customers outside the USA & EU :
Your order may be subject to local import duties and taxes upon arrival. These charges are the responsibility of the customer, as outlined in our shipping terms.
We recommend contacting your local customs office for more detailed information.
Fit, Sizing & Intended Users
How do I make sure I pick the right size?
FORMA follows standard European sizing and is designed to allow light layering underneath.
Our recommendation:
Choose your usual EU size for a classic fit.
Some body types may prefer to size up for a more comfortable, relaxed feel—especially if you plan to wear thicker layers.
Vest & FORMA are sized separately:
The vest and the FORMA trench are independent pieces. Many customers select different sizes for each, based on their body shape and layering preference.
Before you order:
Please review the measurement charts for both the vest and the trench individually to ensure the best fit.
When in doubt—size up.
Is it for women or men?
FORMA is unisex by design.
We believe great design should serve everyone. While the fit is slightly more generous for ease of movement, it’s flattering on all body types — regardless of gender.
Is there a size guide?
Yes — please refer to the sizing table page.
Product / Design & Materials
What materials are used to make the FORMA trench?
FORMA is crafted from a waxed cotton blend — water-repellent, breathable, and durable. The lining is a silky thermal viscose for warmth and comfort. All materials are vegan, natural, and built to last.
What colors are available?
We offer two timeless colors for FORMA, Champagne and Black.
For La Petite, three colors are available: black, polka dots or fleurs rouges.
Availability may vary by production batch and is shown on the product page. Limited color capsule may be released - make sure to sign in to our newsletter not to miss anything !
What makes it different from other trench coats?
FORMA replaces your coat and your bag.
It’s water-repellent, handmade with luxury fabrics, and built for real life — whether you’re commuting, traveling, or chasing kids in the rain.
What sizes are available for the FORMA trench?
Forma is currently available from size XS to XXL. More sizes may be added in the future.
What is the purpose of the belt button ?
All Formas come with a transparent button on the belt - the purpose is simple, to prevent it from sliding off the trench! When closed, the Belt is tightly secured.
Where is it produced?
All of our products are proudly designed in Paris and handcrafted by skilled artisans in Morocco. Forma is assembled by talented hands in a secure and fair French-owned factory.
Will you release more designs in the future?
Of course! The FORMA Trench is just the beginning, as we look forward to reinventing more of fashion's most iconic pieces.
Functionality & Use
What is the length of the jacket?
It depends on the size you choose. When we go live on July 15th, you’ll find a detailed size guide with exact measurements to help you pick your perfect fit.
Sign up now to get notified when we launch — and receive early access.
Can I really carry everything in it?
Yes. And we mean it.
FORMA has 10+ compartments: for your phone, keys, cards, sunglasses, AirPods, a book, even a tablet. There’s even a cozy hand-warming zone.
What iPad size fits in the tablet pocket?
The inner tablet pocket is designed to fit an iPad Mini perfectly.
Larger models like the iPad Air or Pro may not fit entirely.
Is the coat waterproof?
FORMA is water-repellent, thanks to the waxed outer fabric.
It protects well against light rain and everyday weather — perfect for city life — but it's not designed for heavy downpours.
How does the modular design work?
FORMA transforms easily from long to short and from hooded to collar-only, thanks to strong snap buttons we’ve carefully selected and tested.
One coat, multiple looks.
Does it close with Button?
Yes, the coat does close — it has a front button closure. The video shows an early prototype that was filmed before we added the buttons, which is why they’re not visible there. The final version includes fully functional buttons for proper closure while maintaining the coat’s elegant look. You can check out more photos of the updated sample with buttons on our Instagram page.
Is it travel-friendly?
Absolutely.
FORMA is built for life on the move — whether you're navigating subways or airports. It keeps your hands free, your essentials safe, and your style on point.
Is it warm enough for winter?
Yes — and customizable.
FORMA includes a removable thermal vest you can snap in when it’s cold, or wear solo mid-season. The coat’s silky cotton lining adds warmth without bulk.
Do all the pockets have zippers?
Not all of them. Your key pocket and metro pocket are zipped for security, and there’s also a large zipped ID pocket inside. The other pockets close with velcro for easy access.
Caring Tips
How do I store my Forma?
To avoid folding your Forma, we recommend hanging it from a coat-hanger or folding it flat. If possible, avoid storing anything on it.
Can I mix & match the accessories?
Of course ! Colors can be matched at your convenience, but accessories can only match a FORMA the same size - except for the hood.
What if my Forma is slightly stained?
Don't worry ! You can clean it easily using a natural soap and mild, clear water. Brush softly to remove the stain, and let it dry naturally.
What if one of my button comes loose?
Any button can be safely sewn back into place ! You can do it yourself, or trust a local tailor to do it for you. In the event the button is lost, we've got you covered! All FORMAS come with replacement snaps and buttons in the middle zipped pocket, near the center of the coat.
What if one of my snaps falls?
Any snaps can be safely sewn back into place ! Trust a local tailor to do it for you. In the event the button is lost, we've got you covered ! All Formas come with replacement snaps and buttons in the middle zipped pocket, near the center of the coat.
FORMA Care Guide
FORMA is crafted from premium waxed cotton. Unlike conventional cotton fabrics, waxed cotton is treated with a protective wax finish that helps repel water, increases durability, and gives the garment its distinctive appearance and character.
This wax finish is an integral part of the garment. Over time, it will naturally develop creases, marks, and variations in appearance that reflect how the garment is worn. These characteristics are part of the intended aesthetic and should not be considered defects.
Because the performance and appearance of FORMA depend on this wax finish, excessive heat, harsh cleaning methods, detergents, solvents, and conventional garment care processes may damage or remove the protective coating. Following the care instructions below will help preserve the garment's appearance, weather resistance, and longevity.
General Care Tips
- Clean only when necessary.
- Always hang your FORMA after use to help maintain its shape and minimize creasing.
- Store in a cool, dry, well-ventilated location.
- For long-term storage, use a breathable garment bag.
- Ensure the garment is completely dry before storing.
- Allow the coat to dry naturally after exposure to rain or moisture.
Cleaning Tips
- Remove loose dirt, dust, or dried mud using a soft brush.
- Clean the outer surface using a soft cloth dampened with cold water.
- Wipe gently rather than scrubbing.
- Spot clean soiled areas as soon as practical.
- Allow the garment to air dry naturally on a hanger after cleaning.
What NOT TO DO with your FORMA
- Do not machine wash.
- Do not dry clean.
- Do not tumble dry.
- Do not soak the garment.
- Do not use hot water.
- Do not use bleach.
- Do not use detergents, solvents, stain removers, or harsh cleaning chemicals.
- Do not scrub the fabric aggressively.
- Do not iron directly onto the outer fabric.
- Do not use steam cleaning equipment.
- Do not store the garment while damp.
- Do not store in plastic bags or airtight containers.
- Do not place near radiators, heaters, fireplaces, or other direct heat sources.
- Do not leave the garment in hot vehicles for extended periods.
- Do not expose the garment to prolonged direct sunlight during storage.
Tips for Creases and Wrinkles
- Most creases will relax naturally while hanging.
- If folded or packed during travel, temporary creases may develop and will generally relax after hanging.
Tips for After Rain
- Hang the garment in a well-ventilated area.
- Allow it to dry naturally at room temperature.
- Do not use artificial heat sources to accelerate drying.
Tips for Salt Water Exposure
- If exposed to salt water, wipe the garment with a clean damp cloth as soon as practical.
- Allow it to air dry naturally on a hanger.
Natural Characteristics - FORMA
- Variations in color, texture, finish, creasing, and surface markings are natural characteristics of waxed cotton.
- The garment is designed to develop character through regular wear and use.
- Minor changes in appearance resulting from normal use are expected and are not considered defects.
Any doubts about caring for your FORMA?
If your FORMA requires care beyond the guidance above, please contact us before using any cleaning products or specialized cleaning services.
Brand & Values
Tell me more about CIRAGE
Bonjour, we’re Natacha & Elie from Cirage Paris— a father–daughter brand from Paris, born from a simple idea: women shouldn't have to choose between elegance and practicality. Together, we reimagine iconic wardrobe staples with thoughtful details, impeccable stitching, and the kind of craftsmanship that only comes from decades in fashion. Designed in Paris’s historic garment district and shaped by over 30 years of atelier experience, every piece is made-to-order, sustainably crafted, and built to move with you.
Who’s behind CIRAGE?
We’re Natacha & Elie — a Parisian daughter-father duo with over 30 years in the fashion industry.
After launching 7 successful campaigns with our first brand, Laflore, we created CIRAGE to blend beauty, function, and feminist values — with the craftsmanship Paris is known for.
Is CIRAGE sustainable?
Sustainability is at the heart of everything we do.
FORMA is:
- 100% vegan
- Made-to-order (no wasteful stock)
Produced in ethical factories with fair pay and safe conditions. No plastic. No fast fashion. Just timeless pieces, made with intention.
Returns, Replacements & Refunds
What if my requested exchange size is unavailable?
If the requested size is unavailable at the time of request, it will be shipped with the next batch of fulfillment, or a refund will be issued instead.
Can I cancel my pre-order?
Yes. You may cancel your pre-order within 15 days of purchase and receive a full refund. After this period, production begins, and the order becomes final.
What happens if I want to cancel after production has started?
Once the 15-day cancellation window has passed and production has started, the order cannot be cancelled. After delivery, the order follows the standard return policy.
Can I return my order after delivery?
Yes. You have 14 days from the date you receive your order to request a return. Items must be unused, unworn, and returned in their original packaging with tags attached.
How do I request a return?
To start a return, please contact us at bonjour@cirageparis.com within 14 days of receiving your order.
Do you offer exchanges?
We currently offer size exchanges only, subject to stock availability. Requests must be made within 14 days of delivery.
How will my refund be processed?
Approved refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear after processing.
Who pays for return shipping?
Customers are responsible for return shipping costs. Shipping fees are non-refundable. If the return is due to our error (wrong or defective item), we will cover the return shipping cost.
What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos. We will arrange a replacement or a full refund at no cost to you.
Are there items that cannot be returned?
Yes. The following items are non-returnable: personalized or custom-made products, and final sale or discounted items.
What should I do if my refund is late or missing?
If you haven't received your refund after 10 business days, first check with your bank or credit card provider. If the issue persists, please contact us at bonjour@cirageparis.com.
Other Questions
Where is your store located?
We don’t currently have a store — our Paris boutique closed during the pandemic.
But we do have a private showroom in Nation, where Elie works and occasionally welcomes clients.
That said, we’re dreaming of reopening a store soon… stay tuned.
Can I find your products at any other retailers?
Not at the moment, FORMA and any of the Cirage Paris collection are currently only available on our website, cirageparis.com.
Can we meet you in Paris?
We would love that ! If you are coming to Paris, let us know, and we will be happy to arrange a meeting if possible.
I signed up for the Kickstarter but didn’t receive an email
You should’ve received a confirmation email right away — could you check your spam or promotions folder just in case? If it’s not there, feel free to message us and we’ll make sure you're properly signed up.
Where was the prototype made?
The first FORMA trench was designed and hand-crafted in Paris, in a historic atelier in the Le Sentier district — the heart of traditional Parisian fashion craftsmanship.
Where will the trench be manufactured?
Depending on order volume, FORMA will be produced in Portugal or Morocco.
We have long-term relationships with expert ateliers in both countries and are confident in their high standards.
What is your support email?
To contact us, email us at bonjour@cirageparis.com.
We generally reply within 1 business day.