Frequently Asked Questions
Ordering, Pre-Order & Shipping
What’s the price?
Current prices and available bundles are shown on each product page. Pre-order pricing may be available for a limited period and can change between production batches.
If I ordered different items, will I receive multiple packages?
If you ordered one FORMA and its accessories only, or a LA PETITE and its accessories only, everything will be shipped together in one package.
If you ordered multiple FORMAS or LA PETITES, or a mix of both items, you will receive multiple shipments. All tracking numbers will be shared through email.
What is a pre order?
At CIRAGE, we produce on demand. Your coat is made especially for you once your order is placed.
Depending on which production batch you fall into, the waiting time is typically around three months. You can see the estimated delivery window based on the current batch under each product's pre-order button.
When can I expect my pre-order?
Delivery timing depends on your assigned production batch and destination. Estimated delivery windows are communicated under pre-order buttons, in your confirmation email, and via email updates.
How will I receive my tracking information?
We will email your tracking information when your parcel is ready to enter the trackable delivery stage. If your order first travels by sea freight, local-courier tracking may not update until the shipment clears customs and is handed over for final delivery.
How will you ship my Forma?
Shipping routes depend on the product, production batch, and destination. U.S. orders may travel by sea freight to our New Jersey fulfillment partner before local delivery. Orders to other destinations are generally dispatched from France.
Will there be delivery taxes to pay?
Shipping fees are calculated at checkout based on your order and destination.
United States
Import duties and taxes may apply depending on current U.S. regulations. Whenever CIRAGE covers these charges, we will clearly let you know. Otherwise, applicable duties remain the recipient’s responsibility.
European Union
Orders shipped within the EU are not subject to import duties upon delivery. Applicable VAT is collected at checkout.
United Kingdom / Switzerland / Norway & Rest of the World
Local taxes or import duties may apply upon delivery depending on your country. These charges remain the recipient’s responsibility, and we recommend checking your local customs regulations for further information.
If you have any questions before ordering, our team is always happy to help.
Fit & Sizing
How do I make sure I pick the right size?
Each product has its own size guide. Choose your usual EU size for a classic fit, or size up if you prefer a relaxed fit or plan to wear thicker layers.
The FORMA trench and removable Doudoune vest are sized separately, so please check both measurement charts before ordering. LA PETITE has stretch, but its own measurements should also be reviewed. When between sizes, we generally recommend sizing up.
Is there a size guide?
Yes — please refer to the sizing table page.
Product / Design & Materials
Where are your collections produced?
Our collections are designed in Paris and produced by skilled manufacturing partners selected according to the product and production batch. Current production locations may include Morocco, Algeria, or China. We work with our partners to maintain safe working conditions and responsible production standards.
Will you release more designs in the future?
Of course! The FORMA Trench and the LA PETITE are just the beginning, as we look forward to reinventing more of fashion's most iconic pieces.
FORMA
Is it for women or men?
FORMA is unisex by design.
We believe great design should serve everyone. While the fit is slightly more generous for ease of movement, it’s flattering on all body types — regardless of gender.
What colors are available for FORMA?
We offer two timeless colors for FORMA, Champagne and Black.
Availability may vary by production batch and is shown on the product page. Limited color capsules may be released - make sure to sign up to our newsletter not to miss anything!
What makes it different from other trench coats?
FORMA combines the function of a trench coat with thoughtfully placed storage. It is water-repellent and modular, with multiple compartments designed for everyday essentials—useful for commuting, travel, and daily life.
What sizes are available for the FORMA trench?
FORMA is currently available from size XS to XXL. More sizes may be added in the future.
What is the purpose of the belt button ?
All Formas come with a transparent button on the belt - the purpose is simple, to prevent it from sliding off the trench! When closed, the belt is tightly secured.
What is the length of the jacket?
It depends on the size you choose. When we go live on July 15th, you’ll find a detailed size guide with exact measurements to help you pick your perfect fit.
Sign up now to get notified when we launch — and receive early access.
What iPad size fits in the tablet pocket?
The inner tablet pocket is designed for an iPad mini or another device of similar dimensions. Larger tablets, including many iPad Air and iPad Pro models, may not fit fully. Please compare your device measurements with the pocket dimensions shown on the product page.
What materials are used to make the FORMA trench?
FORMA is made from a water-repellent waxed-cotton blend with a certified GOTS organic cotton poplin lining designed for comfort and warmth. The product is vegan. Please refer to the product page for the full, current material composition.
How does the modular design work?
FORMA transforms easily from long to short and from hooded to collar-only, thanks to strong snap buttons we’ve carefully selected and tested.
One coat, multiple looks.
Is the coat waterproof?
FORMA is water-repellent, thanks to the waxed outer fabric.
It protects well against light rain and everyday weather — perfect for city life — but it's not designed for heavy downpours.
Does it close with Button?
Yes, the coat does close — it has a front button closure. The video shows an early prototype that was filmed before we added the buttons, which is why they’re not visible there. The final version includes fully functional buttons for proper closure while maintaining the coat’s elegant look. You can check out more photos of the updated sample with buttons on our Instagram page.
Do all the pockets have zippers?
Not all of them. Your key pocket and metro pocket are zipped for security, and there’s also a large zipped ID pocket inside. The other pockets close with velcro for easy access.
Is it travel-friendly?
FORMA is built for life on the move — whether you're navigating subways or airports. It keeps your hands free, your essentials safe, and your style on point.
Is it warm enough for winter?
FORMA includes a removable thermal vest you can snap in when it’s cold, or wear solo mid-season. The coat’s silky cotton lining adds warmth without bulk.
Can I really carry everything in it?
FORMA has 10+ compartments: for your phone, keys, cards, sunglasses, AirPods, a book, even a tablet. There’s even a cozy hand-warming zone.
LA PETITE
Is LA PETITE easy to wash?
Yes. LA PETITE can be machine-washed at 30°C on a gentle cycle. To help preserve its shape and finish, wash only when needed, use a gentle detergent, and air-dry. Always follow the care label attached to your garment.
LA PETITE Care Tips
Clean after use. LA PETITE can be machine-washed at 30°C, however we recommend hand-washing and occasional dry cleaning to maintain the fabric's properties.
LA PETITE and matching accessories can be folded and stored with other garments.
Do not expose to chemicals, bleach, or any products that could tamper with the color.
Wash with similar colors only.
When wet, hang in a well-ventilated area to air dry. Wait until fully dry to store.
What materials are used to make LA PETITE?
LA PETITE is made from a Milano knit composed of 80% viscose, 17% recycled polyester, and 3% elastane. The fabric combines structure, stretch, and comfort.
What makes it different from other Little Black Dresses?
LA PETITE reimagines the classic little black dress as a modular, practical piece. Interchangeable sleeves and length panels let you adapt the silhouette, while discreet pockets and an adjustable belt add everyday function.
What sizes are available for LA PETITE?
Petite Robe is currently available from size XS to XXL. More sizes may be added in the future.
Is LA PETITE breathable?
LA PETITE’s viscose-blend knit is designed to feel comfortable and flexible. As with any structured knit, comfort in warm weather will depend on temperature, activity, and personal preference.
Will the zippers bother me under the arms or on the side?
No. The zippers are carefully sewn so that they do not touch the skin.
A small layer of fabric covers the zippers, ensuring they remain comfortable and invisible when worn. The modular system for sleeves and length panels is designed so that comfort is never compromised.
How does the dress feel on the body?
La Petite is designed to feel extremely comfortable and flexible.
The stretch knit allows the dress to move with you, making it very forgiving if your body changes slightly. With the adjustable belt, you can adapt the fit to your body — almost like a made-to-measure dress.
What can fit in the pockets?
La Petite was designed with functional pockets:
Two lateral pockets large enough for a phone, passport, or small wallet
Sleeve pocket perfect for cash or ID
Collar pocket designed for small makeup items or cards
How does my LA PETITE adapts to me?
LA PETITE’s stretch knit and adjustable waist tie allow you to fine-tune the fit and silhouette. The fabric can accommodate small, natural changes in body shape while remaining comfortable.
MÉLIÈS
What fabric is MÉLIÈS made of?
MÉLIÈS is crafted from a premium cotton poplin blended with a small amount of elastane for added comfort and freedom of movement. The fabric is breathable, soft, durable, and designed for everyday wear.
How does MÉLIÈS stay wrinkle-resistant?
MÉLIÈS uses an easy-care cotton poplin selected to reduce the need for ironing. Wash according to the care label and hang promptly to dry. Depending on how it is washed and stored, light ironing or steaming may still be needed.
How do I change the collars?
Each interchangeable collar attaches in just a few seconds using our hidden button system. Simply remove one collar and attach another to completely transform the look of your shirt—no tools required.
Can I wear MÉLIÈS without a collar?
Yes. MÉLIÈS features an elegant built-in Mao collar, so it looks beautiful on its own or with any interchangeable collar attached.
What colors are available?
Two colors are currently available: White and Blue Stripes, the two most popular shades chosen by our backers.
Are the collars compatible with every MÉLIÈS shirt?
Yes. Every interchangeable collar is designed to fit every MÉLIÈS shirt, regardless of color, so you can mix and match freely.
Caring Tips
How do I store my Forma?
To avoid folding your Forma, we recommend hanging it from a coat-hanger or folding it flat. If possible, avoid storing anything on it.
Can I mix & match the accessories?
Of course! Colors can be matched at your convenience, but accessories can only match a FORMA the same size - except for the hood. The same logic applies to LA PETITE.
What if one of my button comes loose?
Any button can be safely sewn back into place! You can do it yourself, or trust a local tailor to do it for you. In the event the button is lost, we've got you covered! All FORMAS come with replacement snaps and buttons in the middle zipped pocket, near the center of the coat.
What if one of my snaps falls?
Any snaps can be safely sewn back into place ! Trust a local tailor to do it for you. In the event the button is lost, we've got you covered ! All Formas come with replacement snaps and buttons in the middle zipped pocket, near the center of the coat.
Waxed Cotton Care Guide
FORMA is crafted from premium waxed cotton. Unlike conventional cotton fabrics, waxed cotton is treated with a protective wax finish that helps repel water, increases durability, and gives the garment its distinctive appearance and character.
This wax finish is an integral part of the garment. Over time, it will naturally develop creases, marks, and variations in appearance that reflect how the garment is worn. These characteristics are part of the intended aesthetic and should not be considered defects.
Because the performance and appearance of FORMA depend on this wax finish, excessive heat, harsh cleaning methods, detergents, solvents, and conventional garment care processes may damage or remove the protective coating. Following the care instructions below will help preserve the garment's appearance, weather resistance, and longevity.
General Care Tips
- Clean only when necessary.
- Always hang your FORMA after use to help maintain its shape and minimize creasing.
- Store in a cool, dry, well-ventilated location.
- For long-term storage, use a breathable garment bag.
- Ensure the garment is completely dry before storing.
- Allow the coat to dry naturally after exposure to rain or moisture.
FORMA Cleaning Tips
- Remove loose dirt, dust, or dried mud using a soft brush.
- Clean the outer surface using a soft cloth dampened with cold water.
- Wipe gently rather than scrubbing.
- Spot clean soiled areas as soon as practical.
- Allow the garment to air dry naturally on a hanger after cleaning.
What NOT TO DO with your FORMA
- Do not machine wash.
- Do not dry clean.
- Do not tumble dry.
- Do not soak the garment.
- Do not use hot water.
- Do not use bleach.
- Do not use detergents, solvents, stain removers, or harsh cleaning chemicals.
- Do not scrub the fabric aggressively.
- Do not iron directly onto the outer fabric.
- Do not use steam cleaning equipment.
- Do not store the garment while damp.
- Do not store in plastic bags or airtight containers.
- Do not place near radiators, heaters, fireplaces, or other direct heat sources.
- Do not leave the garment in hot vehicles for extended periods.
- Do not expose the garment to prolonged direct sunlight during storage.
Tips for Creases and Wrinkles
Most creases will relax naturally while the garment hangs. After travel, hang the piece in a well-ventilated area and allow temporary creases to settle. LA PETITE may be steamed gently if its care label permits. Do not steam FORMA, as heat can damage its wax finish.
Tips for After Rain
- Hang the garment in a well-ventilated area.
- Allow it to dry naturally at room temperature.
- Do not use artificial heat sources to accelerate drying.
Tips for Salt Water Exposure
- If exposed to salt water, wipe the garment with a clean damp cloth as soon as practical.
- Allow it to air dry naturally on a hanger.
Natural Characteristics - FORMA
- Variations in color, texture, finish, creasing, and surface markings are natural characteristics of waxed cotton.
- The garment is designed to develop character through regular wear and use.
- Minor changes in appearance resulting from normal use are expected and are not considered defects.
Any doubts about caring for your FORMA?
If your FORMA requires care beyond the guidance above, please contact us before using any cleaning products or specialized cleaning services.
Brand & Values
Tell me more about CIRAGE
Bonjour, we’re Natacha & Elie from Cirage Paris— a father–daughter brand from Paris, born from a simple idea: women shouldn't have to choose between elegance and practicality. Together, we reimagine iconic wardrobe staples with thoughtful details, impeccable stitching, and the kind of craftsmanship that only comes from decades in fashion. Designed in Paris’s historic garment district and shaped by over 30 years of atelier experience, every piece is made-to-order, sustainably crafted, and built to move with you.
Is CIRAGE sustainable?
Sustainability is at the heart of everything we do.
Our collections are primarily made-to-order, helping us limit excess stock and unnecessary production. They are 100% vegan and produced in carefully selected factories that provide fair pay and safe working conditions.
No fast fashion. Just timeless pieces, made with intention.
Returns, Replacements & Refunds
What if my requested exchange size is unavailable?
If the requested size is unavailable at the time of request, it will be shipped with the next batch of fulfillment, or a refund will be issued instead.
Can I cancel my pre-order?
Yes. You may cancel your pre-order within 15 days of purchase and receive a full refund. After this period, production begins, and the order becomes final.
What happens if I want to cancel after production has started?
Once the 15-day cancellation window has passed and production has started, the order cannot be cancelled. After delivery, the order follows the standard return policy.
Can I return my order after delivery?
Yes. You have 14 days from the date you receive your order to request a return. Items must be unused, unworn, and returned in their original packaging with tags attached.
How do I request a return?
To start a return, please contact us at bonjour@cirageparis.com within 14 days of receiving your order.
Do you offer exchanges?
We currently offer size exchanges only, subject to stock availability. Requests must be made within 14 days of delivery.
How will my refund be processed?
Approved refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear after processing.
Who pays for return shipping?
Customers are responsible for return shipping costs. Shipping fees are non-refundable. If the return is due to our error (wrong or defective item), we will cover the return shipping cost.
What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos. We will arrange a replacement or a full refund at no cost to you.
Are there items that cannot be returned?
Yes. The following items are non-returnable: personalized or custom-made products, and final sale or discounted items.
What should I do if my refund is late or missing?
If you haven't received your refund after 10 business days, first check with your bank or credit card provider. If the issue persists, please contact us at bonjour@cirageparis.com.
Other Questions
Where is your store located?
We don’t currently have a store — our Paris boutique closed during the pandemic.
But we do have a private showroom in Nation, where Elie works and occasionally welcomes clients.
That said, we’re dreaming of reopening a store soon… stay tuned.
Can I find your products at any other retailers?
Not at the moment, FORMA and any of the Cirage Paris collection are currently only available on our website, cirageparis.com.
Can we meet you in Paris?
We would love that ! If you are coming to Paris, let us know, and we will be happy to arrange a meeting if possible.
I signed up for the Kickstarter but didn’t receive an email
You should’ve received a confirmation email right away — could you check your spam or promotions folder just in case? If it’s not there, feel free to message us and we’ll make sure you're properly signed up.
Where was the prototypes made?
The first FORMA trench was designed and hand-crafted in Paris, in a historic atelier in the Le Sentier district — the heart of traditional Parisian fashion craftsmanship.
What is your support email?
To contact us, email us at bonjour@cirageparis.com.
We generally reply within 1 business day.